H.T.COMPUTER · KARLSRUHE · SINCE 1996

Virus removal & help after scams in Karlsruhe

After suspicious emails and remote access

If you opened a suspicious attachment or granted access to a supposed support agent, we inspect the system for malware, remote access software and suspicious changes. Describe what happened as precisely as possible.

Inspect, clean and secure again

Depending on the findings, we remove unwanted software, install updates or discuss a clean installation. We help secure devices and access. Technical cleanup cannot reverse data already leaked or payments already made.

Personal and understandable

Call us before allowing further remote access. We explain the next technical steps and discuss backups. Do not send passwords, authentication codes or bank card details through the contact form.

Personal service on Kaiserallee

H.T.Computer · Hamdi Tokuc · Kaiserallee 25a · 76133 Karlsruhe. Your contact for computers, repairs and IT since 1996. Call us or describe your enquiry in the contact form.